Frequently asked questions
Everything about booking a court. Listing a venue instead? See the owner questions.
How fast can I book a court?
Under 60 seconds. Pick a venue, choose a live slot, and confirm instantly — no phone calls, no waiting for confirmation.
Can I get a refund if my plans change?
Yes. Cancel more than 24 hours before your slot for a full refund, or between 4 and 24 hours for a 50% refund. Under 4 hours before the slot there is no refund.
Which sports and venues are supported?
Indoor cricket, football, and futsal at venues across Colombo, Negombo, and beyond — with real-time availability updated the second a slot is taken.
How do I list my venue on CricBook?
Venue owners get a full dashboard to manage courts, pricing, availability and payouts. Reach out through the owner sign-up and you're live within a day.
Can I pay online?
Yes! You can choose to pay securely online in advance, or pay when you arrive at the venue.
Can I pay in cash at the venue?
At many venues, yes. Some let you reserve online with a deposit and pay the balance in cash on arrival. Whether cash is available is shown before you confirm a booking.
Which areas does CricBook cover?
We list indoor cricket and futsal venues across the Colombo area — including Nugegoda, Dehiwala, Rajagiriya and Battaramulla — and out to Ja-Ela and Negombo, with more venues added as they join.
Do I need an account to book?
Yes. You sign in with your phone number, verified by a one-time SMS code, so we can send you your booking confirmation and reach you if anything changes.